//var hide_empty_list=true; //uncomment this line to hide empty selection lists

var disable_empty_list=true; //uncomment this line to disable empty selection lists

addListGroup("vehicles", "car-makers");

addOption("car-makers", "Select an issue", "", "", 1); //Empty starter option
addList("car-makers", "Phones", "Phones", "Phones");
addList("car-makers", "Email", "Email", "Email");
addList("car-makers", "Internet", "Internet", "Internet");
addList("car-makers", "CAMS Enterprise", "CAMS Enterprise", "CAMS Enterprise");
addList("car-makers", "CAMS Faculty Portal", "CAMS Faculty Portal", "CAMS Faculty Portal");
addList("car-makers", "CAMS Student Portal", "CAMS Student Portal", "CAMS Student Portal");
addList("car-makers", "Great Plains", "Great Plains", "Great Plains");
addList("car-makers", "Hardware", "Hardware", "Hardware");
addList("car-makers", "Printer", "Printer", "Printer");
addList("car-makers", "Pop-Ups", "Pop-Ups", "Pop-Ups");
addList("car-makers", "Other Programs", "Other Programs", "Other Programs");
addList("car-makers", "Upgrades", "Upgrades", "Upgrades");
addList("car-makers", "Network Drives", "Network Drives", "Network Drives");
//addList("car-makers", "Other", "Other", "Other");

addOption("Phones", "Select a problem", "", "", 1); //Empty starter option
addList("Phones", "No Dial", "no dial", "Phones-No Dial");
addList("Phones", "Static", "static", "Phones-Static");
addList("Phones", "Can't Hear", "can't hear", "Phones-Can't Hear");
addList("Phones", "Physically Broken", "physically broken", "Phones-Physically Broken");
addList("Phones", "Will Not Ring", "will not ring", "Phones-Will Not Ring");
addList("Phones", "VoiceMail", "voicemail", "Phones-VoiceMail");
addList("Phones", "Display", "display", "Phones-Display");


addOption("Email", "Select a problem", "", "", 1); //Empty starter option
addList("Email", "No On-Campus Access", "no on-campus access", "Email-No On-Campus Access");
addList("Email", "No Off-Campus Access", "no off-campus access", "Email-No Off-Campus Access");
addList("Email", "Can't Receive", "can't receive", "Email-Can't Receive");
addList("Email", "Can't Send", "can't send", "Email-Can't Send");
addList("Email", "Calendar Issues", "calendar issues", "Email-Calendar Issues");
addList("Email", "Address Book Issues", "address book issues", "Email-Address Book Issues");
addList("Email", "Signature Issues", "signature issues", "Email-Signature Issues");

addOption("Internet", "Select a problem", "", "", 1); //Empty starter option
addList("Internet", "Not Working", "not working", "Internet-Not Working");
addList("Internet", "Slow", "slow", "Internet-Slow");
addList("Internet", "Intermitten", "intermitten", "Internet-Intermitten");

addOption("CAMS Enterprise", "Select a problem", "", "", 1); //Empty starter option
addList("CAMS Enterprise", "Staff request a password reset", "Staff request a password reset", "CAMS Enterprise-Staff request a password reset");
addList("CAMS Enterprise", "Faculty request a password reset", "Faculty request a password reset", "CAMS Enterprise-Faculty request a password reset");
addList("CAMS Enterprise", "Not able to login", "Not able to login", "CAMS Enterprise-Not able to login");
addList("CAMS Enterprise", "Error message is displayed", "Error message is displayed", "CAMS Enterprise-Error message is displayed");
addList("CAMS Enterprise", "Report not displaying correct data", "Report not displaying correct data", "CAMS Enterprise-Report not displaying correct data");
addList("CAMS Enterprise", "Cannot print", "Cannot print", "CAMS Enterprise-Cannot print");
addList("CAMS Enterprise", "Need access to more CAMS modules", "Need access to more CAMS modules", "CAMS Enterprise-Need access to more CAMS modules");
addList("CAMS Enterprise", "New staff member requires CAMS access", "New staff member requires CAMS access", "CAMS Enterprise-New staff member requires CAMS access");
addList("CAMS Enterprise", "Other", "Other", "CAMS Enterprise-Other");

addOption("CAMS Faculty Portal", "Select a problem", "", "", 1); //Empty starter option
addList("CAMS Faculty Portal", "Faculty request a password reset", "Faculty request a password reset", "CAMS Faculty Portal-Faculty request a password reset");
addList("CAMS Faculty Portal", "Not able to login", "Not able to login", "CAMS Faculty Portal-Not able to login");
addList("CAMS Faculty Portal", "Error message is displayed", "Error message is displayed", "CAMS Faculty Portal-Error message is displayed");
addList("CAMS Faculty Portal", "Report not displaying correct data", "Report not displaying correct data", "CAMS Faculty Portal-Report not displaying correct data");
addList("CAMS Faculty Portal", "Cannot print", "Cannot print", "CAMS Faculty Portal-Cannot print");
addList("CAMS Faculty Portal", "Students cannot access uploaded documents", "Students cannot access uploaded documents", "CAMS Faculty Portal-Students cannot access uploaded documents");
addList("CAMS Faculty Portal", "Problem entering Grades", "Problem entering Grades", "CAMS Faculty Portal-Problem entering Grades");
addList("CAMS Faculty Portal", "Displayed data is incorrect", "Displayed data is incorrect", "CAMS Faculty Portal-Displayed data is incorrect");
addList("CAMS Faculty Portal", "New faculty member requires CAMS access", "New faculty member requires CAMS access", "CAMS Faculty Portal-New faculty member requires CAMS access");
addList("CAMS Faculty Portal", "Course list is not correct", "Course list is not correct", "CAMS Faculty Portal-Course list is not correct");
addList("CAMS Faculty Portal", "Advisee list is not correct", "Advisee list is not correct", "CAMS Faculty Portal-Advisee list is not correct");
addList("CAMS Faculty Portal", "Other", "Other", "CAMS Faculty Portal-Other");

addOption("CAMS Student Portal", "Select a problem", "", "", 1); //Empty starter option
addList("CAMS Student Portal", "Student request a password reset", "Student request a password reset", "CAMS Student Portal-Student request a password reset");
addList("CAMS Student Portal", "Cannot view course documents", "Cannot view course documents", "CAMS Student Portal-Cannot view course documents");
addList("CAMS Student Portal", "Not able to login", "Not able to login", "CAMS Student Portal-Not able to login");
addList("CAMS Student Portal", "Error message is displayed", "Error message is displayed", "CAMS Student Portal-Error message is displayed");
addList("CAMS Student Portal", "Cannot pre-register", "Cannot pre-register", "CAMS Student Portal-Cannot pre-register");
addList("CAMS Student Portal", "Cannot view grades", "Cannot view grades", "CAMS Student Portal-Cannot view grades");
addList("CAMS Student Portal", "An alert is displayed", "An alert is displayed", "CAMS Student Portal-An alert is displayed")
addList("CAMS Student Portal", "Other", "Other", "CAMS Student Portal-Other")

addOption("Great Plains", "Select a problem", "", "", 1); //Empty starter option
addList("Great Plains", "Staff request a password reset", "Staff request a password reset", "Great Plains-Staff request a password reset");
addList("Great Plains", "New staff member requires GP access", "New staff member requires GP access", "Great Plains-New staff member requires GP access");
addList("Great Plains", "Error message is displayed", "Error message is displayed", "Great Plains-Error message is displayed");
addList("Great Plains", "Cannot print", "Cannot print", "Great Plains-Cannot print");
addList("Great Plains", "Report is incorrect", "Report is incorrect", "Great Plains-Report is incorrect");
addList("Great Plains", "Transaction is incorrect", "Transaction is incorrect", "Great Plains-Transaction is incorrect");
addList("Great Plains", "How do I", "How do I", "Great Plains-How do I");
addList("Great Plains", "FRX issue", "FRX issue", "Great Plains-FRX issue");
addList("Great Plains", "FRX access required", "FRX access required", "Great Plains-FRX access required");
addList("Great Plains", "Other", "Other", "Great Plains-Other");


addOption("Hardware", "Select a problem", "", "", 1); //Empty starter option
addList("Hardware", "PC Doesn't Work", "pc doesn't work", "Hardware-PC Doesn't Work");
addList("Hardware", "Monitor Doesn't Work", "monitor doesn't work", "Hardware-Monitor Doesn't Work");
addList("Hardware", "PC Moving Slow", "pc moving slow", "Hardware-PC Moving Slow");
addList("Hardware", "Peripherals (Keyboard, Mouse, etc)", "peripherals (keyboard, mouse, etc)", "Hardware-Peripherals (Keyboard, Mouse, etc)");
addList("Hardware", "Relocate", "relocate", "Hardware-Relocate");


addOption("Printer", "Select a problem", "", "", 1); //Empty starter option
addList("Printer", "Can't Print", "can't print", "Printer-Can't Print");
addList("Printer", "Need Toner", "need toner", "Printer-Need Toner");
addList("Printer", "Prints Incorrectly", "prints incorrectly", "Printer-Prints Incorrectly");
addList("Printer", "Install", "install", "Printer-Install");


addOption("Pop-Ups", "Instructions:", "", "", 1); //Empty starter option
addList("Pop-Ups", "Explain in Comment Box", "explain in comment box", "Pop-Ups-Explain in Comment Box");


addOption("Other Programs", "Select a problem", "", "", 1); //Empty starter option
addList("Other Programs", "ED Express", "ed expree", "Other Programs-Ed Express");
addList("Other Programs", "DCI", "dci", "Other Programs-DCI");
addList("Other Programs", "Blueraven", "blueraven", "Other Programs-Blueman");
addList("Other Programs", "ECSI", "ecsi", "Other Programs-ECSI");

addOption("Upgrades", "Instructions:", "", "", 1); //Empty starter option
addList("Upgrades", "Explain in Comment Box", "explain in comment box", "Upgrades-Explain in Comment Box");

addOption("Network Drives", "Instructions:", "", "", 1); //Empty starter option
addList("Network Drives", "Explain in Comment Box", "explain in comment box", "Network Drives-Explain in Comment Box");

//addOption("Other", "Instructions:", "", "", 1); //Empty starter option
//addList("Other", "Explain in Comment Box", "explain in comment box", "Other-Explain in Comment Box");




