Service Request Form

If you have an immediate Technical Support Need, please (Submit A Ticket).
If you would like a quotation for new equipment please submit an (Equipment Request Form).

Contact Information

First Name *

Last Name *

Department *

Position *

Location *

Phone Number *

Email Address *

Request Information

Service Request Types

Reporting Assistance: If you need CIT to assist you in generating a report from one of our databases.
Event Support: If you need CIT to set up for an event.
Software/Hardware/Wiring Install: If you need CIT to assist in installing hardware or software for a department, lab or other setting (beyond an individual’s use)
Survey Support: If you need CIT to set up a survey and assist you in retrieving results.
Technical Assessment: If you need CIT to assess your existing or proposed systems, internet access, wifi bandwidth, or other technology.
Software Evaluation/Consulting: If you need CIT to evaluate the compatibility and functionality of new software, consult on technological solutions to existing issues, or help in selecting the appropriate software or equipment.
Office Moves: If you are moving offices on campus and need assistance with computers, peripherals, and phone.

Service Request

Report Assistance

Name of Report *

Report will be used for? Internal Use Only External Use *

Date Needed *

Report Description *

List All Fields To Show *

List all Filters Used *

Details/Notes

Event Support

Name of Event *

Date of Event *

Start Time

End Time

Setup Time

Take Down Time

Event Location *

Equipment Needed *

Equipment Provided (what are you bringing) *

Support Needed *

Software, Hardware Installation

Location *

Preferred Hours/Days of Service *

Number of Machines *

Software To Install *

Hardware to Install *

Wiring To Install *

Description *

Do you need Hardware (computers) removed from the site? Yes No *

Survey Support

Name of Survey *

Technical Assessment

Location *

Preferred Hours/Days of Service *

Description *

Outside Contact Information (Vendor, etc.)

Software Evaluation/Consulting

Software Name *

Vendor/Company *

Outside Contact Details *

Need to be served by software *

Office Move

Last Name *

First Name *

Title

Department *

Email Address *

Equipment To Be Moved *

Office Location Informatoin

By default, phone extensions are linked to the office locations with very few exceptions.
CIT does not have keys to offices, you will be contacted by a technician to arrange a time, it is your responsibility to see that the technician has access to both locations.

Existing Office Location *

Existing Extension *

New Office Location *

New Extension *

Other Equipment Request

Please explain in detail the service you would like from the Center of Information Technology.

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Service Request Form

Service Request Types

Thank You

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