OFFICE HOURS

Monday – Friday 8 a.m. to 5 p.m.

LOCATION

Hunter Building, Room 103

CONTACT INFORMATION

Office of Human Resources

1315 Oakwood Avenue
Hunter Building, Room 103
Raleigh, NC 27610
HR@st-aug.edu
919.516.4199

LEADERSHIP

Norma Smith

Director of Human Resources
npsmith@st-aug.edu
919.516.4203

Faculty Employment Opportunities

No positions available at this time.

Staff Employment Opportunities

Position Overview

Seeking an Associate Registrar who will be a custodian of student’s records. Assist with registering students, record grades, prepare student transcripts. The Associate Registrar will assist with the daily operations of the Office of the Registrar to include but not limited to the following: data input into the student information system, records maintenance, reports generation and supervision of the work-study students. Along with the Registrar, plan and participate in Registration, Awards Day, Senior Appreciation and Commencement. This position will report to the University Registrar.

Saint Augustine’s University (SAU), drawing on its rich legacy as an access institution, is a student-focused, comprehensive educational institution that produces outstanding graduates prepared for personal and professional success. SAU was established in 1867 in Raleigh, NC by the Episcopal Diocese of North Carolina. A four-year liberal arts university with an average enrollment of approximately 1,000, SAU sits on 105 lush acres just north of Downtown Raleigh, NC, The institution offers more than 20 undergraduate degree programs and is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).

Responsibilities

  • Participate in Registration. Provide customer service to students regarding by processing various forms as it relates to registration (registration schedules, add/drop forms, course withdrawals).
  • Process requests for change of Address, Change of Major, Declaration of Minor, Grade Changes, Enrollment Verification, Consent to Release (FERPA) and other records maintenance issues.
  • Assist with the entrance of grades in student records. Process grade change forms and submits final grades via CAMS portal.
  • Receive and process Report Request Forms submitted by faculty and staff. This includes GPA rankings for major students that are requested by administrative assistants and athlete transfer credit and academic standing reports for coaches. Compile address and email listings for honor students for convocation, etc.
  • Submit correspondence to faculty and staff, keeping them informed of changes in student enrollment/status, course schedules, etc. Input class schedules in CAMS and process changes as applicable. In addition, will process administrative withdrawals provided by faculty.
  • Evaluate and maintain transcripts records. Work directly with Admissions to ensure timely processing of transfer credit for all incoming students and transfer students and keep records of students initiating withdrawals. Responsible for processing all incoming official transcript requests from Saint Augustine’s alumni and current students via National Student Clearinghouse.
  • Assist the Registrar in other facets of office operations, as required. Process outgoing mail (which includes FedEx packages).
  • Daily duties will include:
    • Manage and process CRC (Cooperating Raleigh College) students.
    • Process International Student’s 1-20’s, International Check-in, and host events as needed.
    • Process VA-Students eligibility and host VA related events as needed.
    • Manage work-study students and verify hours.

Qualifications

Bachelor’s Degree and 5 years of experience in a Registrar’s Office. Proven leadership and office management experience a must. This position requires the ability to organize and prioritize work, learn new technologies quickly, demonstrate initiative and provide excellent customer service. Excellent oral and written communication skills and proficiency in Microsoft office. Must be able to learn and use (daily) our student information system. Finally, applicant will possess the ability to work with confidential information, work as part of a team, or as independent of direct supervision. Highly developed interpersonal, analytic and communication skills.

Application Process

The position will remain open until filled. No phone calls please. Send the following application materials via e-mail to HR@st-aug.edu;

1. Cover Letter

2. Resume

3. Unofficial Transcripts (if hired an official transcript will be required)

Saint Augustine’s University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Executive Director of Financial Aid

Annual Salary $95,000, plus benefits.

Seeking a leader in the field who can provide visionary and strong leadership for the financial aid program, Saint Augustine’s University announces a search for its next Executive Director of Financial Aid. The Executive Director is a key institutional leader in developing and implementing financial aid strategies to meet enrollment and revenue goals. Candidates must possess deep experience with forecasting net tuition revenue, and they must be able to demonstrate evidence of understanding the partnership between the institution and student, from the time of recruitment through graduation, to maintain the student’s enrollment status. The individual selected for this role will have the opportunity and responsibility to identify strategies to engage the staff and others in the campus community to support the success of students on all three campuses through: careful management of aid policies and processes in order to ensure the University is maximizing net tuition revenue by allocating its resources efficiently and in accordance with all applicable regulations; excellent student-focused service; and innovative educational efforts to increase the understanding of students regarding options to finance their education and the immediate and long-term ramifications.

The Executive Director of Financial Aid reports to the Vice President for Enrollment Management and Student Services works collaboratively with the Vice President, the Chief Operating Officer, College Deans, campus-based Admissions Directors, financial affairs and institutional advancement staff, and key faculty in programs on all campuses to ensure a seamless experience for students, and those who support them, as they progress from recruitment through graduation. To be successful, the Executive Director must be able to properly manage financial aid programs, inspire and lead the Financial Aid staff, possess technical acumen, effectively partner with campus leaders, and lift the program to the next level in terms of providing information and service to students.

Saint Augustine’s University (SAU), drawing on its rich legacy as an access institution, is a student-focused, comprehensive educational institution that produces outstanding graduates prepared for personal and professional success. SAU was established in 1867 in Raleigh, NC by the Episcopal Diocese of North Carolina. A four-year liberal arts university with an average enrollment of approximately 1,000, SAU sits on 105 lush acres just north of Downtown Raleigh, NC, The institution offers more than 20 undergraduate degree programs and is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).

Position Overview The Executive Director of Financial Aid is a key member of the Vice President for Enrollment Management’s leadership team and works collaboratively with the Department of Admissions in supporting undergraduate and graduate admissions, academic, and student life goals. Under the leadership of the Vice President, the team develops policies and strategies to advance the University’s enrollment goals, with the Executive Director providing expertise related to financial aid leveraging and revenue forecasting. The position has operational responsibility for undergraduate, graduate, and professional schools financial aid programs; in addition, the Executive Director is responsible for the administration of federal funds throughout the university and for student loan programs campus wide.

Essential Functions The Executive Director of Financial Aid:

  • Collaborates with other administrators under the leadership of the Vice President in formulating and administering a broad range of policies and procedures that advance the University’s enrollment goals based on a deep understanding of those goals, expert knowledge of the federal legislative and regulatory environment, federal and institutional need analysis methodologies, and a keen understanding of Saint Augustine’s University’s place in a competitive environment.
  • Serves as the institutional expert on strategic financial aid regulations, practices, including packaging, leveraging; and is able to provide net tuition revenue projections that include enrollment and discounting. The position is also required to guide the process of drawing down funds on a weekly basis.
  • Develops and administers an array of undergraduate financial aid strategies and programs (need-based, merit, hybrid) as well as policies and procedures that will best support our enrollment objectives and promote the full participation of aided students in the educational and social community we are striving to create.
  • Develops and implements assessment strategies to ensure that our undergraduate financial aid investments are cost-effective in meeting the University’s primary objectives.
  • Works seamlessly with the Directors of Undergraduate Admission in the recruiting and admissions process.
  • Works proactively with the merit program faculty directors to recruit and support the best students possible for their programs.
  • Ensures compliance with federal and state regulations, conformity to consortium agreements, MOU’s and effective stewardship of institutional funds. Provides leadership in the areas of regulatory compliance, funds management and policy development.
  • Provides three campus-wide leadership in developing collaborative programs and administering federal funds, working with senior administrators in the graduate and professional schools and with their financial aid staffs and policy development. Works collaboratively with the array of offices serving enrolled students to provide the best possible service to students and parents, including the provision of information and education to enhance their financial literacy.
  • Ensures that communications with students and parents are transparent and honest, to create both a welcoming, inclusive community and a clear understanding of mutual obligations, policies and procedures.
  • Leads, manages, and develops staff to carry out the mission of the undergraduate financial aid office in: counseling families, awarding aid and managing funds, and ensuring consistent training and a strong service orientation.
  • Actively supports effective teamwork within and outside the financial aid offices. Contributes to shape Saint Augustine’s University’s response to enrollment management related public issues and government relations and represents Saint Augustine’s University in state and national policy discussions.
  • Given Saint Augustine’s University’s dynamic academic environment works closely throughout the new program development process to ensure that the program designs are compliant with funding guidelines from the State of North Carolina and the Federal government leadership.
  • Coordinates and maintains the key components of the automated delivery system. Directs the planning and oversight of department budget. Prepares federal, state and university reports.
  • Completes FISAP reports.
  • Researches and prepares information for ad-hoc reporting critical in maintaining state and federal certifications.
  • Participates as requested in financial aid fundraising efforts and stewardship activities. Performs other related duties incidental to the work described herein.
  • Manages audit requests.

Qualifications

  • Minimum of a bachelor’s degree; Master’s degree preferred
  • Seven to ten years of experience in financial aid in higher education that demonstrates increasing levels of responsibility for staff supervision and financial aid strategy. Experience in automated financial aid systems, preferably with Colleague, CAMS, or Ellucian Banner system, and possesses the technical acumen to advance the utilization and effectiveness of these systems to benefit all users.
  • Must have experience in the maintenance of confidential records and knowledge of office management principles and procedures.
  • Demonstrated excellent supervision and team management skills; ability to support and expect an office ethos of student-centered customer service.
  • Demonstrated ability to work independently as well as across three campuses collaboratively and to use sound judgment and initiative.
  • Excellent interpersonal, verbal communication and writing skills.
  • Excellent organizational and analytical skills.
  • Proficiency with Microsoft Suite; web management a plus. Ability to adapt to emerging technology.
  • Ability to balance and prioritize multiple projects, meet strict deadlines, and analyze non-routine issues effectively.
  • Ability to perform duties using highest level of confidentiality, discretion and respect for others.
  • Knowledge of budget management.
  • Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.

Application Process

The position will remain open until filled. No phones calls please. Send the following application materials via e-mail to HR@st-aug.edu; and malumpkin@st-aug.edu:

1. Cover Letter

2. Resume

3. Unofficial Transcripts (if hired an official transcript will be required)

Saint Augustine’s University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Perform a variety of police duties. Responsible for enforcing all law, rules, and regulations of the University and state to ensure campus security and public safety. May work under stressful, high-risk conditions. Patrols the campus on foot or by vehicle to prevent crime and unsafe activity. Performs preliminary investigations of incidents and any criminal activity that occur, detains suspects and makes arrest as appropriate.

Collaborate and coordinate with outside law enforcement agencies with regard to criminal activity and assists outside law enforcement agencies as needed. May serve as witness and provide evidence in court as required. Respond to individuals needing assistance in emergency situations. Assists motorists with a variety of services such as unlocking cars. Respond to sick or injured persons and render first-aid as needed.

Enforces campus traffic and parking regulations. Issues traffic warnings and citations to violators as appropriate. Assist University staff and faculty in unlocking classrooms and work areas as needed. May secure all doors and assists with opening and closing buildings for special activities. Provide information about Saint Augustine’s College to students, staff and the general public. Provide escort service when money is being transported, and for students, faculty and staff upon request.

Prepares and submits a variety of documents and reports that may include daily activity log, incident report, criminal offense report, weekend logs, etc. Operates police equipment and utilizes technology such as computers, handgun, etc. Provide security for special College events. Assist in the training of new public safety officers. Performs other duties as assigned.

Qualifications:

  • Must have at least a High School diploma or GED and one-year security-related experience.
  • Must meet all requirements of the North Carolina Law Enforcement Standards Commission in areas such as physical requirements, educational requirements, and skills requirements.
  • Must have a valid NC driver’s license.
  • Must be physically able to operate a motor vehicle as well as a variety of types of office and other equipment including computers, two-way radio, firearms, etc.
  • Must be physically able to exert up to fifty pounds of force occasionally and/or frequently to lift, carry, push, pull, or otherwise move objects. Physical demands are in excess of sedentary work; position requires seizing, holding, grasping, etc. and involves walking, standing, reaching, stooping, crouching, etc. for brief periods of time.
  • Must be able to physically defend one’s self from attack or assault.
  • Must be able to lift and/or carry weights of approximately one hundred pounds.
  • Must be able to lift a human body if the need arises.

Shift work and weekends may be required. Salary commensurate with experience and education background based on State Mandated Minimums. Open until filled.