COVID-19 UPDATE LETTER FROM THE OFFICE OF THE PRESIDENT

MARCH, 16, 2020

NC CORONAVIRUS HOTLINE:

1.866.462.3821

COVID-19 RESPONSE PLAN

Our COVID-19 Response Plan includes the implementation and deployment of the following resources and actions:

  • Emergency Response Team
  • Community Information System (RAVE emergency alert system, SMS text capability, email, SAU App, and social media communication)
  • Domestic and International Travel Restrictions
  • Procedures for residential students and food services
  • Routine and enhanced environmental cleaning procedures for campus sanitation
  • Plan for potential campus closure, which includes shifting to on-line teaching and learning

This plan will take effect on March 11, 2020 and will remain in effect for 60 days. It will be reassessed in 30 days.

ON-CAMPUS, RESIDENTIAL, AND TRAVEL POLICIES AND RESTRICTIONS:

 

  1. All students planning to travel in restricted and non-restricted areas in the United States or abroad, must notify the Dean of Students by registering by clicking Student Travel Documentation. The restricted areas will be posted as recommended and/or declared by the Centers for Disease Control.
  2. Upon return to campus you must provide a medical clearance document from a physician at your own expense before returning to the residential community. This document must state that you are asymptomatic (i.e. not exhibiting symptoms) of the coronavirus or the flu.
  3. If a faculty member, a staff member, or a student has signs or symptoms of the Influenza or COVID-19 they are not to return to the University. They need to seek medical attention and report the diagnostic results to the Joseph G. Gordon HealthCenter staff before returning.
  4. If a student begins to have symptoms after returning to the University, we will follow the protocol recommended by Wake County Health Services.
  5. All University-related international travel is prohibited.
  6. All personal international travel is strongly discouraged.
  7. All University-related non-essential out-of-state domestic travel is restricted and not permitted on a case-by-case basis.
  8. We strongly urge extreme caution and judgment for your personal domestic travel.
  9. We strongly discourage any non-essential meetings or events of 20 people or more.
  10. Social distancing is strongly encouraged in all situations. As defined by the CDC, social distancing means avoiding mass gatherings and maintaining distance (approximately 6feet) from others when possible.
  11. Anyone who returns or arrives to campus from a location with a CDC level 3 travel warning for COVID-19, must completely be cleared for infection at their own expense at least 48 hours before your return/arrival to campus and self-isolate. Self-isolation means:
  • Remain at your residence
  • Do not attend class, work, and other group gatherings such as:
    • Social events
    • Meetings
    • Rehearsals
    • Team practices, etc.

If this presents logistical challenges, please contact the Dean of Students office. Most self-isolations will last 14 days.

ILLNESS PREVENTION TIPS

Saint Augustine’s University encourages the campus community to follow the CDC guidelines for illness prevention. CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to  others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

For information about handwashing, see CDC’s Handwashing website

For information specific to healthcare, see CDC’s Hand Hygiene in Healthcare Settings

These are everyday habits that can help prevent the spread of several viruses. 

 

Additional Health Tip:

Please have a thermometer on hand to monitor your temperature in case you develop a fever and also check with your physician or pharmacy on which type of medication you should take to reduce your fever, should you develop a fever.

FREQUENTLY ASKED QUESTIONS

GENERAL COVID-19

How does coronavirus spread?

Person-to-person spread

The virus is thought to spread mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.

These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Can someone spread the virus without being sick?

  • People are thought to be most contagious when they are most symptomatic (the sickest).
  • Some spread might be possible before people show symptoms; there have been reports of this occurring with this new coronavirus, but this is not thought to be the main way the virus spreads.

Spread from contact with infected surfaces or objects

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

What are the symptoms of coronavirus?

According to the CDC, reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

Symptoms may appear 2-14 days after exposure*:

  • Fever
  • Cough
  • Shortness of breath

*This is based on what has been seen previously as the incubation period of MERS-CoV viruses.

Should I wear a mask?

The use of face masks for COVID-19 is recommended only for those people who are ill in order to protect others. There are no recommendations for their use by the general public in preventing infection.

The person next to me in class is coughing and sneezing. What should I do?

In order to protect yourself from any illness, wash your hands frequently, and stay home if you are ill. If you are unable to attend class, work with your professor directly on absences due to illness.

What steps are being taken to prevent the spread of coronavirus on campus?

Currently, there are no cases of coronavirus on campus. SAU has extensive plans in place for handling communicable diseases of concern. Since coronavirus is acting similar to contagious respiratory illnesses, the plans call for increased communications, making sure supplies are stocked if they are needed, and coordination between the university and local and state authorities.

FAQS FOR SAU STUDENTS

ACADEMIC

Is the semester over April 6?

The Academic Calendar will remain the same with the semester ending on May 6. Individual classes may modify the schedules in their syllabi to adjust to the different methods of delivery. Contact 919.516.5083 for more assistance.

How do I get cleared for graduation if I am not on campus?

Visit https://www.st-aug.edu/registration-2/ for the steps to get cleared for graduation.

What if I don’t hear from my professor on March 23? Who do I call or email?

Instructors will post messages on their class CAMS regarding how the class will operate remotely. If no message appears by the end of the day on March 23, students should contact by email their chair or dean. If they cannot reach their student CAMS, they should contact IT at support@st-aug.edu.

INFORMATION TECHNOLOGY

I'm having problems with technology support or email for online classes, what do I do?

If students need assistance with technology equipment please contact the Center for Information Technology at support@st-aug.edu.

What if my passwords expire while I am away from campus?

If students need to reset their password, they should contact IT at support@st-aug.edu.

What if my laptop or other technology stops working while I am away from campus?

If students are having any technology issues, they should contact IT at support@st-aug.edu.

I don’t have internet at home or Spectrum what do I do?

Visit https://www.spectrum.net/support/internet/coronavirus-covid-19-educational-internet-offer or call 1-855-243-8892 for more information about this offer.

What if Spectrum is not the provider in my hometown?

Visit https://www.spectrum.net/support/internet/coronavirus-covid-19-educational-internet-offer or call 1-855-243-8892 for more information about this offer.

If my family does not have cable the Spectrum deal will it not apply to me?

Visit https://www.spectrum.net/support/internet/coronavirus-covid-19-educational-internet-offer or call 1-855-243-8892 for more information about this offer.

CAMPUS LIFE

What will happen to students who cannot leave campus by March 20?

Students should plan to leave campus by Thursday March 20 at 5:00 p.m. Those with extenuating circumstances should file their request to remain on campus through the following Extended Stay Request Form or contact the Division of Student Affairs at 919.516.4859.

How will students be fed who remain on campus?

The dining hall will implement the brunch schedule from 10:00 a.m. to 2:00 p.m. and dinner from 4:00 p.m. to 6:00 p.m. until Friday March 20th. For students who remain on campus the dining hall will be open from 10:00 a.m. to 12:00 p.m. only, beginning, Saturday, March 21st. All meals — breakfast, lunch and dinner will be provided for students during this time.

Are there microwaves in the Residence Hall common areas?

Yes, the Residence Halls have microwaves in Weston, Latham and Boyer and the Falkcrest Clubhouse.

When can I get on campus to get my books etc. since I need them for March 23?

All students living in residence halls who are currently away from campus for spring break should NOT return to the campus at this time and are invited to return back to their residence hall on the following days April 23-25 between the hours of 9:00 to 6:00 p.m. to get their belongings. However, if you need to return to campus prior to those dates, please call your Resident Director to make arrangements. Please know it will be a pick-up and leave process.

FINANCIAL AID

How does the closure affect my work study? Checks? Hours?

Your work study will not be impacted. Payment will be up to the amount that you were awarded.

I am behind on my work study hours what do I do?

You will receive 20 hours of work study payment up to the amount that was awarded.

Will I receive a refund for the classes since I paid for face to face and now we are moving to on line?

When successfully completed, you will earn the same credit hours for on-line classes as the on-site classes.

Will I receive a prorated refund for the housing we are not using through May?

Per the University catalog, refunds are not provided after the drop/add date. Please note that it is not mandatory for students to leave their resident hall. However, it is encouraged.

AFFECTED STUDENT SERVICES

The Student Services below have either changed their hours of operations or how they deliver their services. Please check their web pages to see their changes.

TRAVEL RESOURCES

COMMUNITY RESOURCES

Saint Augustine’s University encourages everyone on campus and in the surrounding community to stay informed, make healthy decisions and take care of yourselves to continue to be safe and healthy in Falcon Land. Below, you’ll find guidance from the Centers for Disease Control and Prevention and the World Health Organization.

Centers of Disease Control and Prevention

Get the most up to date information about the Coronavirus from the Centers of Disease Control and Prevention (CDC).
More information

World Health Organization

Information and recommendations about the Coronavirus disease (COVID-19) for the public from World Health Organization (WHO).
More information